Frequently Asked Questions

Everything you need to know about upgrading your home and outdoor living space.

What is the standard shipping time for furniture and decor?

Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days depending on your location within the continental US.

Do you offer white-glove delivery for large items?

Yes, for oversized furniture items, we offer a white-glove delivery service which includes room-of-choice placement, assembly, and removal of all packaging materials.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made or final sale items are not eligible for return.

Are your products covered by a warranty?

All Pit Boss home products come with a 1-year limited manufacturer warranty that covers structural defects and craftsmanship issues under normal residential use.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.